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Elegant is more than just committed to the quality of our furniture and the service that you receive. The manufacturing process for our furniture is carefully vetted and controlled at all times.

It is our priority to ensure that you receive your goods in perfect condition and are very happy with your new furniture.

It is extremely rare for the goods not to be up to standard when you receive them, so to put it simply if for any reason something arrives at your home that is not to a satisfactory level a full replacement will be issued completely free of charge and sent out straight away.


In the very unlikely event that you decide to return your furniture, we will collect them from you, and You are able to cancel you order at any time within 7 days, starting the day after you receive the goods.

After the collection is complete and the goods are back with us, we will issue your refund. Full details can be found with our Shipping & Returns pagetp_qualBadge

Please note, all items must be returned with their original packaging within 7 days.

If you require any further information on this service feel free to contact one of our friendly team on 03301333554

Please note that the Quality Guarantee applies to domestic use only. We cannot guarantee any furniture that is to be used in Public Venues.

All Products are quality guaranteed for 12 months.